Returns & Exchanges

To return an order for refund
If you have received goods which are not of satisfactory quality or not as described, or if you have simply changed your mind, you may return the goods to us for a full refund. Simply return the items, in their original condition and packaging, within 14 days of receipt.
This is providing that the goods are as new, unused and unwashed and in their original packaging.


  • It is not possible to return personalized items unless there is an error made by the manufacturer or by Ichiban International.
  • We do not accept returns for gift cards.
  • Sale items must be returned within 7 days of receipt.
  • All orders are inspected for manufacturer’s defect prior to shipment.
  • Postage will be charged for any returns except in cases of our error.

Here is how to return an item:

  1. Write down your order number on the compliment slip, received with the goods.
  2. Include your compliment slip in the parcel with the goods being returned.
  3. Take the parcel to a Post Office using the special delivery service within the UK, or an equivalent reliable and insured service from abroad. We advise you to obtain a Certificate of Postage, which should be retained until the refund is processed.
  4. Address your parcel as follows:
Returns Department
Ichiban International
9 Alton Close
Middlesex TW7 6AL (U.K.)
+44 0208 232 8785

  1. Postage costs, packaging and administration costs for all postal returns are payable by the customer.
  2. Pack all return items with original packaging (i.e. Hirota's suit bag).
Size guide

Ichiban International size chart

Please stretch out flat before measuring

JacketTrousersHigh waist trousers


All sizes are in centimeters

Assuming you order the correct size the arm sleeve length will fall one third up between the wrist and the elbow. The leg length will be just above the ankle. 

If you like wearing a shorter sleeve and shorter trousers Ichiban recommend you order a part made to measure suit (giving exact dimensions of sleeves and legs). The sizes go according to the person’s height. Every person comes in different shapes and sizes, therefore Ichiban has created the above chart to assist you in choosing the correct size.  Please note that this is only a guideline. Diamensions may vary slightly from one batch to another. Please e-mail Ichiban if you need further assistance.


Belt length


When the belt is made up, lift both ends and ensure that they do not pass your chin.
This is to prevent it from slapping your face when kicking.

To assist you could apply the following formula:

for the Regular belt (4cm width) :
• (Waist in cm) x 2 + 110 to 120 cm (depending on if you want a standard length belt or long hanging belt. This can in turn be dependent on the amount of embroidery.)

for the Wide belt (4.5cm width):
• (waist in cm) x 2 + 120 to 130cm (depending on if you want a standard length belt or long hanging belt. This can in turn be dependent on the amount of embroidery.)